Refund policy

Due to the custom nature of our business, we do not accept returns.

However, if the return is a result of an error we made in your order, we will refund all shipping costs, including your return shipping costs, and offer you a refund or a store credit if that is your preference. Please note that, due to differences in computer monitor color settings and displays, One Happy Pillow does not take responsibility for discrepancies between the physical product color and the color as seen on your computer screen. If you have concerns about color, we encourage you to request a fabric swatch first. Fabric swatches are provided free of charge.